Simply Masquerade - Our Story
BEHIND THE MASK
Hello, i’m Karen and welcome to Simply Masquerade - Together with Carl we run a boutique mask shop dedicated to providing you our customers with superb quality masks at great prices. From small beginnings launching the Simply Masquerade website in 2007 we have established ourselves as one of the world’s premier luxury Venetian masks destinations.
We hope you have a fantastic time looking at our masks just as much as we do sourcing them for you. So please sit back, browse and enjoy viewing lots of stunning hand picked Venetian masquerade ball masks for men and women - Most masks are uni-sex so choose your favourite!
If you have any questions please do not hesitate to contact us and we will always give you an honest answer.
WHY SHOP WITH US?
Our commitment is to offer you the best combination of superb quality at unbeatable prices & you have our sincere promise that we will do everything possible to make you delighted with your purchase from us - So if you are looking for something a little bit special for your Venetian ball, masquerade party or wedding day we have it all in one place.
If you have a certain masquerade mask or design in mind for your party, wedding or event & you cannot locate it on our website or you would like assistance in finding one to compliment your outfit then please feel free to contact us & we will be happy to help.
Customers who are looking for mass produced do not come to Simply Masquerade. Our masks are selected for, and chosen by, people who want something original, a mask created by artisans who take pride in their craft.
OUR COMMITMENT TO YOU
Simply Masquerade champions unparalleled customer service – with fast shipping and easy returns and exchanges with a Customer Care team available most of the day. We offer a seamless hassle-free shopping experience across mobile, tablet and desktop.
We always offer a 14 day money back guarantee if you are unhappy in any way with your mask. All orders received before 11am are posted the same day via recorded delivery. We are in the office between 8am until 5pm and welcome queries during these times.
We are committed to providing you with best service on the internet and your custom is always important to us so your feedback (good or bad) will allow us to offer better products & service....Thank you.